ProFusion Consulting UK Ltd takes your privacy seriously. We will only use your personal information to provide you with products and services you have requested, as well as to administer your account. We will not sell your information to third-parties or share your information with third-parties unless you grant us permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.

Please read the Privacy Policy carefully and ensure you understand it. If you do not want us to process your personal information as described in this Privacy Policy, please do not provide information to ProFusion Consulting or use this website. Your continued use of our website will be seen as your acceptance of it.

About our Privacy Policy

Our Privacy Policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

About ProFusion Consulting UK Ltd

ProFusion Consulting is the trading name of ProFusion Consulting UK Ltd, which is registered in the United Kingdom and our registered number is 12513529, the registered office being at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

You can reach us by emailing us at managers@profusionconsulting.co.uk.

Who our Privacy Policy applies to

This Privacy Policy has been developed to inform users of ProFusion Consulting how we use their data. ProFusion Consulting provides business consulting, training and coaching, and we need to process the data of individuals to offer our products and/or services. Our privacy policy applies to any and all individuals registered with us as a user, client, administrator or in any other capacity.

What information this policy applies to

There is a lawful basis for processing your data and this section of our Privacy Policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy covers includes information that you choose to:

  • Provide as part of any registration or enquiry process
  • Provide as part of any of our services
  • Provide in the form of numerical data, metadata or communications
  • Provide as part of our ongoing relationship

This policy also applies to information that we:

Consent

Please note that when you submit personal data on our website, you are giving ProFusion Consulting your consent to use that data in line with our privacy policy.

We will only collect personal data such as names, addresses and contact details where users or clients voluntarily submit them. Any information voluntarily given (whether personal or sensitive) is processed to fulfil a user’s request, and will not be used for any other purpose unless permission is granted by the individual or organisation who provided the information.

Data processing and storage

ProFusion Consulting stores data relating to transactions, payments and services. We will store your data for a period of up to seven years after your last recorded transaction or service provision unless otherwise noted and explicitly stated. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

ProFusion Consulting collects and stores data in the UK. Additionally, we may use carefully selected and recognised third-party cloud service providers that provide hosting, data storage, software services or to help us take payments. Some of these third-parties may operate outside the European Union. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

ProFusion Consulting may process your data based on more than one legal ground.

Circumstances under which we may be required to process your data may fall under more than one legal ground and may include:

 

Your use of the internet is not monitored by us, however, we do utilise cookies to monitor the use of our profusionconsulting.co.uk site (see our Cookie Policy). No personal information from cookies is collected or stored with any other personal data and will only be used on an anonymous basis.

Marketing and communications

ProFusion Consulting may send you marketing communications if you have given us your contact details, purchased goods or services from us and opted-in to marketing communications.

You can opt-out of marketing communications and manage your preferences at any time.

Please note that if you opt out of receiving marketing communications from ProFusion Consulting, your personal data may still be retained if it relates to the provision or purchase of a product and/or service, warranty registration or other transactions.

Our company obligations

As a data controller, ProFusion Consulting is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

  • In ways that are both fair and legal
  • As described within this policy
  • In ways that are necessary for the purposes described

In addition, ProFusion Consulting processes the personal data you submit to us or we collect as a data processor. As part of this role, ProFusion Consulting takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

Under certain legal circumstances, ProFusion Consulting may have a legal obligations to disclose client personal data to public authorities (for example HMRC or a government agency).

Third-Parties

ProFusion Consulting may be required to share your personal data with carefully selected third-parties for the identified processing purposes. These third parties may include, but are not limited to:

  1. IT or system administration service providers
  2. Professionals providing banking, legal, accounting, consultancy and/or insurance services.
  3. Software or CRM providers
  4. Government regulators based in the United Kingdom and other relevant jurisdictions
  5. Any existing or future third parties to which ProFusion Consulting may sell, transfer or merge aspects of our business or assets

All third parties to which we transfer data are required to respect your personal data, keep it secure and process it only for the specified purposes for which it has been collected. Third parties will only ever receive or process your data with our explicit permission.

Legitimate interests

As part of the Data Protection Act 2018, ProFusion Consulting observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

Links to other websites

Our Privacy Policy applies to our own website and services only. Where our website contains links to third party websites you may be directed to that third party’s site. We have no control over, or responsibility for, the content, privacy policies or practices of those organisations.

In addition, please note when accessing our digital channels via social networking sites such as Instagram, Facebook or Twitter those sites may also collect and use personal information. Information from social media activity, including but not limited to, likes, shares, posts and tweets may be collected.

Information security

ProFusion Consulting has implemented a series of organisational security measures to ensure your personal data is protected from accidental loss, unauthorised access, alteration or disclosure. ProFusion Consulting limits access to your data only to those employees, agents, contractors or other third parties with a legitimate reason to access that information. Those individuals or organisations will only ever process or access your personal data upon our explicit instructions. They are subject to a duty of confidentiality.

While we are committed to protecting your data and will make as many reasonable efforts as possible to safeguard your personal or sensitive data, however, you acknowledge that transmission or storage over the internet is never 100% secure. For this reason we are unable to guarantee the security of any personal data transferred by you or to you across the internet.

Our security

As part of our ongoing commitment to GDPR, ProFusion Consulting will report any security breaches or attempted breaches to the Information Commissioner’s Office in accordance with the guidelines. Additionally, we will contact those affected by the breach within 72 hours of our awareness of its occurrence.

Ways to keep your data safe

If you would like to understand how to better protect your data and equipment from fraud, viruses, identity theft and other online issues you can visit www.getsafeonline.org for more information.

Contact us

ProFusion Consulting is committed to upholding your privacy rights. If you have any questions, comments or concerns about this Privacy Policy or wish to exercise your rights in relation to your personal data, please contact us by emailing the Data Protection Dept at managers@profusionconsulting.co.uk.

ProFusion Consulting will facilitate any rights to correct, amend, delete, or limit the use of Personal Data in line with the GDPR guidelines.

Subject Access Requests are normally performed free of charge, however, we may need to charge individuals for excessive or unreasonable data requests.

Opting-out

You are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing managers@profusionconsulting.co.uk with your request.

If you are not happy with how your personal data has been processed, you should contact us in the first instance by using the contact details listed above. If we are unable to satisfy your concerns, you have the right to apply to the Information Commissioner’s Office for a resolution. Their contact information can be found at www.ico.org.uk

Changes to our Privacy Policy

We may change our Privacy Policy from time to time. This could become necessary if the law changes for example, or if our business evolves in a way which affects personal data protection. We will keep this policy under continual review with this version shown being our most up to date version.